This privacy policy clearly explains how your personal data is collected, stored, and kept secure.
Welcome to luckyibet. We believe your privacy is a fundamental right — not just a legal obligation. This Privacy Policy ("Policy") explains how luckyibet collects, uses, stores, and protects your personal information.
By using our website or mobile app, you agree to the terms of this Privacy Policy. If you have any questions, reach out to our Help Centre — we're always happy to help.
Luckyibet only collects the information needed to provide you with the best experience. We don't gather unnecessary data, and we never share your information with third parties without your consent.
Information you provide during registration and account use:
| Data type | Reason for collection |
|---|---|
| Full name and date of birth | For identity verification and age confirmation |
| Email address and phone number | For account communications and security verification |
| Residential address | For KYC verification and legal compliance |
| ID Document Copy (NID / Passport) | For mandatory identity verification |
| Payment Details (bKash / Nagad / Bank) | For processing financial transactions |
Certain information is collected automatically while you use the platform:
Luckyibet uses data collected under this Privacy Policy solely for specified purposes. We never sell your data or use it for unauthorised purposes.
Luckyibet never sells your personal data. In certain cases, specific information may be shared with trusted third parties, always to ensure the quality of service you receive.
All third-party partners are contractually bound to uphold luckyibet's privacy standards and may not use your data for any other purpose.
Luckyibet uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help the site recognize you.
You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the site.
To keep your data secure, luckyibet employs industry-leading security technology. Our security infrastructure is reviewed and updated on a regular basis.
Luckyibet does not retain data beyond what is necessary. However, certain information must be kept for a specified period to meet legal and regulatory requirements.
| Data type | Retention Period |
|---|---|
| Core account information | 5 years after account closure |
| Financial Transaction Records | 7 years as required by law |
| KYC Documents | 5 years after account closure |
| Customer service records | 3 years after last contact |
| Betting History | For the life of the account + 3 years |
| Cookies and session data | Up to 13 Months |
Luckyibet believes you should have full control over your own data. We guarantee the following rights:
Luckyibet is strictly for users aged 18 and above. We do not knowingly collect data from minors. If an underage account is identified, it will be suspended immediately and any collected data will be deleted.
Luckyibet may update this Privacy Policy from time to time — to reflect regulatory changes, introduce new services, or improve your overall experience.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team will review your matter with the utmost care.
At luckyibet, protecting your data isn't just a promise — it's something we actively deliver on.
All your data is protected with 256-bit SSL encryption — the same standard used by banks and financial institutions.
Identity verification is carried out solely to meet legal obligations — your data will never be sold or misused.
Marketing emails, cookies, and data sharing — you're in full control of all of it.
We do not keep data longer than necessary. Once the defined retention period ends, data is securely deleted.
Third-party experts regularly review our security measures.
We aim to respond to all privacy-related requests within 72 hours.
A transparent privacy policy, robust security measures, and full control in your hands — join luckyibet today and enjoy with complete peace of mind.
Registration is free. Your data is secure. For users aged 18+ only.